Refund and Returns Policy for Linotis.xyz: Fishing Tools

At Linotis.xyz, we value your satisfaction. If you’re not fully satisfied with your purchase, we’re here to assist with a clear and hassle-free refund and returns process.

1. Return Eligibility

  • Timeframe: Returns are accepted within 30 days from the delivery date.
  • Condition: Items must be unused, in their original packaging, and in new condition to qualify for a return.
  • Non-Returnable Items: Custom-made items or clearance products are non-refundable unless defective or damaged.

2. Return Process

  • Initiate a Return: Contact us at info@linotis.xyz or call +1 507 697 5436 to request a return authorization number and instructions.
  • Shipping Costs: Return shipping is the responsibility of the customer unless the item was defective or incorrect.
  • Return Address: Once authorized, you will be provided with the return address and further instructions.

3. Refunds

  • Inspection: Once your returned item is received and inspected, we’ll notify you of the approval or rejection of your refund.
  • Processing Time: Approved refunds are processed within 5-10 business days and issued to the original payment method.
  • Notification: You will receive an email confirmation once the refund has been processed.

4. Exchanges

  • Defective or Incorrect Items: For defective or incorrect products, please notify us within 7 days of receipt. We’ll arrange for a replacement at no additional cost.

5. Contact Information

For questions or concerns regarding our Refund and Returns Policy, please reach out to us:

Thank you for shopping with Linotis.xyz. Your satisfaction is important to us, and we are committed to providing excellent customer service.